PROGRAM

Safer Gambling Week 5-11 October 2020

5 October :
10:00 - 14:30

3rd Safer Gambling Conference

  • Digital Event

18:00 - 19:00

Let's Keep it a Game Online Quiz

  • George Roussos  
  • www.quiz.cy

The interactive online quiz gives participants the opportunity to test their knowledge about safer gambing and provides useful information through this fun activity. The quiz is presented by George Roussos

6 October :
10:00 - 12:00

Safe Gambling in the era of COVID-19: Challenges and policies – Training seminar for authorized representatives and betting premises employees

  • Christina Golna, Innowth  
  • Hilton Nicosia, Nicosia

The training seminar for authorized agents and betting premises employees, during this year’s Safer Gambling Week, will focus on the concept of safety, which has long been the basis for discussion on developing holistic and comprehensive public health policies to manage the harmful effects of problematic gambling participation. The meaning of safety itself, however, has acquired an additional meaning in the era of the pandemic, which seems to have a “transformative” effect on gambling behaviours and challenges.

11:00 - 12:30

Press Conference Young Cities

  • Journalists' house

13:00 - 14:30

Safe gambling and risk factors- Educational seminar for members of sports federations in cooperation with the Cyprus Sports Organization and Cyprus Football Association

  • Matthew Burgiss  
  • Digital Event/Zoom

This seminar raises awareness of problem gambling for professional sports players, academies and the sports industry, and promotes a responsible and safer attitude to gambling among this at-risk group. This seminar provides coaches and sports leaders with the knowledge and skills to screen for problem gambling. It will enable attendees to understand the complexities of the issue and will equip them with the knowledge of which services they can signpost to for further support. This seminar is aimed at leaders in the sports industry who have a duty of care to their players. • What is gambling and problem gambling

16:30 - 18:00

Safe gambling and risk factors- Educational seminar for members of sports federations in cooperation with the Cyprus Sports Organization and Cyprus Football Association

  • Matthew Burgiss  
  • Digital Event/Zoom

This seminar raises awareness of problem gambling for professional sports players, academies and the sports industry, and promotes a responsible and safer attitude to gambling among this at-risk group. This seminar provides coaches and sports leaders with the knowledge and skills to screen for problem gambling. It will enable attendees to understand the complexities of the issue and will equip them with the knowledge of which services they can signpost to for further support. This seminar is aimed at leaders in the sports industry who have a duty of care to their players. • What is gambling and problem gambling Ατζέντα: • Who GamCare are and what they do • Why do sports people gamble • Risk Factors/common beliefs • Hidden Harm • Indicators and warning signs • How you can help/where to get help

18:00 - 19:00

Let's Keep it a Game Online Quiz

  • George Roussos  
  • www.quiz.cy

The interactive online quiz gives participants the opportunity to test their knowledge about safer gambing and provides useful information through this fun activity. The quiz is presented by George Roussos

18:00 - 19:30

Youth and problem gambling - Educational seminar for parents, in cooperation with the Pancyprian Confederation of Parents

  • Isabella Brobbey  
  • Digital Event/Zoom

This training has been put together by GamCare, the UK’s leading charity supporting problem gamblers. Having identified education as a key part of preventing harm as a result of gambling, we offer a constructive training opportunity to participants, giving them useful knowledge and practical skills to apply in their youth-facing roles. Agenda: - Definition, nature and incidence of problem gambling and young people - How to identify some of the signs of a young person with a gambling issue - How to screen for at risk young people, and information on signposting

18:00 - 19:30

The role of parental guidance in preventing gambling addiction

  • Stella Nicolaou  
  • Digital Event/Zoom

Workshops for parents to support their parenting tasks of skill learning and values with the aim of preventing gambling addiction.

7 October :
10:00 - 12:00

Safe Gambling in the era of COVID-19: Challenges and policies – Training seminar for authorized representatives and betting premises employees

  • Christina Golna, Innowth  
  • Sun Hall hotel, Larnaca

The training seminar for authorized agents and betting premises employees, during this year’s Safer Gambling Week, will focus on the concept of safety, which has long been the basis for discussion on developing holistic and comprehensive public health policies to manage the harmful effects of problematic gambling participation. The meaning of safety itself, however, has acquired an additional meaning in the era of the pandemic, which seems to have a “transformative” effect on gambling behaviours and challenges. The seminar will begin with an introduction – presentation of international trends for the transition of responsible gambling to safer gambling and public health frameworks and policies that are becoming increasingly important and present in the debate about gambling. Then, the results of a nationwide survey on the attitude of the public towards gambling, and more importantly safer gambling, especially during and under the ongoing presence of the pandemic, will be presented to the participants. Lastly, the third and last part of the seminar will include a live poll (polling) among the participants to record the estimated impact of the pandemic on gambling behaviours and in general the turnover of betting premises. The poll will be followed by an open discussion on how betting premises experience the transformation of gambling challenges, especially in the light of the pandemic, and the day after for safer gambling.

10:00 - 12:00

Gambling: Risk factors and self-protection measures. An interactive workshop for soldiers

  • Άντρη Ανδρονίκου  

11:00 - 12:00

Let's Keep it a Game Online Quiz

  • George Roussos  
  • www.quiz.cy

The interactive online quiz gives participants the opportunity to test their knowledge about safer gambing and provides useful information through this fun activity. The quiz is presented by George Roussos

13:00 - 14:30

When does a hobby become a psychopathology

  • Andreas Erotokritou  
  • Mind Lab offices, Ayios Ioannis

Case studies, discussion, reference to diagnostic criteria and treatment available Click here to register: https://docs.google.com/forms/d/e/1FAIpQLSfECjmnaNusuhJ6bEFGdSJhTtI8GebinnWHEeRpGtOLagPrfA/viewform?vc=0&c=0&w=1&flr=0&usp=mail_form_link

14:00 - 15:30

Safe Gambling and risk factors - Educational seminar for journalists in cooperation with the Union of Cyprus Journalists and the Union of Cyprus Sports Journalists

  • Christina Christoforou  
  • The Landmark hotel, Nicosia

The training seminar for journalists and sports journalists aims to provide information on the regulatory and legal framework of the gambling sector, as well as raise awareness on safer gambling

18:30 - 20:00

You can win the joker in life

  • Stella Nicolaou  
  • Digital Event/Zoom

This workshop will discuss the topics of mental resilience, emotion management, communication skills, etc. with the aim of gambling addicstion prevention Click here to register: https://forms.gle/3frABqu4avqJd7im9

8 October :
10:00 - 12:00

Safe Gambling in the era of COVID-19: Challenges and policies – Training seminar for authorized representatives and betting premises employees

  • Christina Golna, Innowth  
  • Carob mills, Limassol

The training seminar for authorized agents and betting premises employees, during this year’s Safer Gambling Week, will focus on the concept of safety, which has long been the basis for discussion on developing holistic and comprehensive public health policies to manage the harmful effects of problematic gambling participation. The meaning of safety itself, however, has acquired an additional meaning in the era of the pandemic, which seems to have a “transformative” effect on gambling behaviours and challenges.

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Gambling: Risk factors and self-protection measures. An interactive workshop for soldiers

  • Άντρη Ανδρονίκου  

12:00 - 13:30

Young People and Problem Gambling: Training seminar for educational consultants/school counsellors

  • Verity Bramwell  
  • Digital Event/Zoom

This training has been put together by GamCare, the UK’s leading charity supporting problem gamblers. Having identified education as a key part of preventing harm as a result of gambling, we offer a constructive training opportunity to participants, giving them useful knowledge and practical skills to apply in their youth-facing roles.

12:30 - 13:30

Let's Keep it a Game Online Quiz

  • George Roussos  
  • www.quiz.cy

The interactive online quiz gives participants the opportunity to test their knowledge about safer gambing and provides useful information through this fun activity. The quiz is presented by George Roussos

16:00 - 17:30

Gambling: What Do I Win after all?

  • Dr Eliza Patouris  
  • Digital Event

The seminar seeks to raise awareness and education of parents and young people on the subject of pathological gambling and the best ways to prevent it. Through interactive activities, parents and young people will learn to recognize the different types of gambling and the differences between entertainment and addiction, as well as the negative effects of pathological involvement with them on the individual and their environment. The seminar will analyze the common misconceptions about the role of ‘luck’ that gives players the illusion of control and will help young people find alternative, healthier and more functional options that they can develop in their lives.

18:00 - 19:30

Steps towards safer gambling

  • Vaso Theophanous  
  • Digital Event/Zoom

Discussion on protective factors and safe gambling Click here to register: https://docs.google.com/forms/d/e/1FAIpQLSetv1sAN72DXsAtn2q9-Rbt2O0yTq_TzeNoVUZ6vtlpmgfnJA/viewform?usp=sf_link

9 October :
10:00 - 11:30

Safe Gambling in the era of COVID-19: Challenges and policies – Training seminar for authorized representatives and betting premises employees

  • Christina Golna, Innowth  
  • Laxia restaurant, Paralimni

The training seminar for authorized agents and betting premises employees, during this year’s Safer Gambling Week, will focus on the concept of safety, which has long been the basis for discussion on developing holistic and comprehensive public health policies to manage the harmful effects of problematic gambling participation. The meaning of safety itself, however, has acquired an additional meaning in the era of the pandemic, which seems to have a “transformative” effect on gambling behaviours and challenges. The seminar will begin with an introduction – presentation of international trends for the transition of responsible gambling to safer gambling and public health frameworks and policies that are becoming increasingly important and present in the debate about gambling. Then, the results of a nationwide survey on the attitude of the public towards gambling, and more importantly safer gambling, especially during and under the ongoing presence of the pandemic, will be presented to the participants. Lastly, the third and last part of the seminar will include a live poll (polling) among the participants to record the estimated impact of the pandemic on gambling behaviours and in general the turnover of betting premises. The poll will be followed by an open discussion on how betting premises experience the transformation of gambling challenges, especially in the light of the pandemic, and the day after for safer gambling.

10:00 - 12:00

Saving someone you know - Safer Gambling Workshop for Casino Staff

  • Christina Thakor-Rankin  
  • Digital event

• Laws & Regulations • Gamblers • Why people gamble and causes of addiction • KYC - Customer due diligence & source of wealth • Identifying ‘Markers of harm’ & red flags • Potential Problem Gambler (PPG) Profiling • Help & Support

11:30 - 13:30
    Safer Gambling Week 5-11 October 2020

Problem Gambling Awareness: Training seminar for mental healthcare providers

  •  
  • Digital event/Zoom

Provides an understanding of problem gambling and gambling-related harm, including signs, symptoms and the impacts of problem gambling on an individual’s life and those around them. Start to understand the psychology of gambling, why people gamble and what happens to the brain when we gamble. Understand the difference between gambling and problem gambling, indicators and how to signpost to appropriate services. This course is for those working in frontline roles where they may encounter those affected by gambling-related harm, and who wish to gain a better understanding of the issue.

12:00 - 15:00

Safe Gambling and advertising - Educational seminar for Advertising/PR Executives, in cooperation with the Cyprus Communication Agencies Association and the Cyprus Advertising Regulation

  • Eartha Heptinstall  
  • Digital Event/Zoom

- Social responsibility in the gambling industry - Understanding why problem gambling occurs - At lenght case study - The impact of problem gambling - Identifying problem gambling - Prevention measures and interventions

14:30 - 17:30

Safe Gambling and risk factors -Educational seminar for business executives and managers in cooperation with the Cyprus Employers & Industrialists Federation

  • Andrew Bowring  
  • Digital Event/Zoom

- Social responsibility in the gambling industry - Understanding why problem gambling occurs - At length case study - The impact of problem gambling - Identifying problem gambling - Prevention measures and interventions

10 October :
12:00 - 14:00

Informational activity at Mall of Cyprus

  • Nicosia

12:00 - 14:00

Informational activity at Paralimni square

  • Paralimni

10:00 - 11:30

Informational booth at Papantoniou and METRO supermarkets

  • Nationally

11 October :
13:00 - 15:00

Informational activity at My Mall

  • Limassol

18:00 - 19:30

"Dying Laughing" - Inspirational Speech from comedian Katerina Vrana

  • Katerina Vrana  
  • Digital Event

10:00 - 11:30

Informational booth at Papantoniou and METRO supermarkets

  • Nationally

12:00 - 14:00

Informational activity at Kings Avenue

  • Πάφος

Additional Events

Informational activity at Nicosia Mall
Time:
19:00
Location: Nicosia

Informational activity at Kings Avenue
Time:
12:00
Location: Paphos

Informational activity at My Mall
Time:
12:00
Location: Limassol

The 6th round of the Cyprus Football Championship will be dedicated to raise awareness for safer gambling
Location:
Nationally

Informational booth at Papantoniou and METRO supermarkets
Location:
Nationally

5 October 2020, 10:00 – 14:00

Online Conference

Lobby Area / Registrations

Introduction

  • Melanie Steliou, Journalist, Cyprus

Welcome Addressses

  • Ioanna Fiakkou, Chairwoman, National Betting Authority, Cyprus
  • Constantinos Petrides, Minister of Finance, Cyprus

Current trends and developments in RG/SG practices – Regulators’ view

The gaming industry is changing rapidly and the number of different types of gaming is on the rise. Recent trends have increased the necessity and relevance of nurturing a gaming environment that is protective towards players, gaming providers and the regulated entities. Responsible gaming practices will not be successful if they are placed outside the realm of business. What is a responsible gaming framework? What are responsible gaming practices? What are the new regulations and policies supporting and promoting responsible gaming and the stakeholders in the industry?

Moderator:

  • Joerg Hofmann, Partner, Melchers Law Firm, Heidelberg, Germany
 

Panelists:

  • Evangelos Karagrigoriou, Chairman, Hellenic Gaming Commission, Greece
  • Eric Sjöden, PhD, European and International Affairs Advisor, ANJ (The National Gambling Authority), France
  • Marina Yiannikouri, Head of Responsible Gaming, National Gaming and Casino Supervision Commission, Cyprus
  • Spyros Tsakonitis, Senior Legal Advisor, National Betting Authority, Cyprus
  • Yanica Sant, Head of International Affairs and Policy, Malta Gaming Authority, Malta

Gambling participation before and during the Covid-19 pandemic

  • Michael Auer, Founder, neccton, Austria

Pandemic (Covid-19) – effects on responsible participation in gambling

In this session, the speakers will present and discuss the latest trends, news and regulations regarding responsible gaming. The current developments caused by the pandemic, have affected various industries all around the globe. Inevitably, one of the industries affected was the gaming industry. What is the future in safer gambling? Has the pandemic change the course of the industry? Were there any opportunities created for the industry due to covid-19? How have the betting operators and casinos responded to the regulations and changes?

Moderator:

  • Christina Christoforou, Head of Safer Gambling & Business Development, National Betting Authority, Cyprus
 

Panelists:

  • Demetris Aletraris, CEO, OPAP Cyprus
  • Iris den Boer, Responsible Gaming Manager, Kaizen Gaming, Malta
  • Isobel John, Head of Regulatory Compliance, Melco Resorts and Entertainment Cyprus
  • Michaella Pillakouri, Corporate Lawyer, Parimatch
  • Robert Munro, Head of Sports Services – Responsible Gambling, bet365, UK

C2 Responsible Gaming Program

This presentation provides an overview of harm-minimization strategies adopted and implemented by the first regulated Casino operator in the Republic of Cyprus with the purpose to minimize gaming harm and develop and implement programs and policies designed to promote responsible gambling.

  • Pinelope Georgiou, Regulatory Compliance Manager & AMLRO, Melco Resorts & Entertainment, Cyprus

AI, Machine learning and new technologies

The role of AI in the gaming industry is by no means limited to just online gaming and betting anymore but extends to every gaming vertical (i.e. casinos, lotteries, betting, bingo) delivered through both the online and offline channels. The use of AI varies widely from predicting more accurately the outcomes of event-based games to better understanding and managing risks associated with sports betting; preventing cheating within casinos; and improving customer services. The big question is whether AI can be used as a reliable tool in detecting and monitoring addictive behaviour, an area that is of concern to both gaming regulators and operators.

Moderator:

  • Menelaos Menelaou, Executive Director, Youth Board of Cyprus
 

Panelists:

  • Michael Auer, Founder, neccton, Austria
  • Simo Dragicevic, CEO, BetBuddy at Playtech

Behavioural insights and safer gambling

Behavioural insights combine knowledge and expertise from psychology, and economics in order to predict and understand how people make everyday choices. A core component of this is recognising how peoples’ choice environments can impact how they make decisions, sometimes without conscious awareness. In applying behavioural insights to safer gambling, our work has focused on how to increase the uptake of safer gambling tools, and improve their effectiveness, in order to reduce risky play. In this talk, the speaker will outline the UK Behavioural Insights Team’s ongoing work in this space involving field trials with real customers of major UK online gambling operators.

  • Simon McNair, Policy Advisor (Consumers & Business), The Behavioural Insights Team, UK

Product design and safer gambling

Effectively managing product risk is an important component of safer gambling strategies. However, the task is not easy in a dynamic market, where there are countless variations in the design of games and their platforms, the subject matter is complex, and there is insufficient evidence to guide confident decision-making. In this presentation, we will consider some of the challenges and opportunities involved in making products safer and more ethical in the gambling industry.

  • Jonathan Parke, Director, Sophro, UK

Responsible Marketing, Advertising and Safe Game Design

Marketing has played a strong role in the normalisation of the gaming industry and it has the potential to increase the risks and subsequent harms associated with gaming products. Operators and gaming companies should consider the marketing culture of the gaming industry and adapting ethical, responsible, sophisticated marketing strategies, and effective policies and practices which aim to reduce and prevent gaming harm.

Moderator:

  • Joerg Hofmann, Partner, Melchers Law Firm, Heidelberg, Germany
 

Panelists:

  • Andy Taylor, Regulatory Policy Executive, Committee of Advertising Practice, United Kingdom
  • Rona Kassapi, President, Cyprus Radio Television Authority
  • Vasiliki Panousi, Manager of EU Affairs, European Gaming and Betting Association, Belgium

Emotions and their regulation in Gambling: The URGAME-C project

  • Dr. Georgia Panayiotou, Professor of Clinical Psychology, Department of Psychology, Founding Member, Center for Applied Neuroscience, University of Cyprus

Gambling disorder and Domestic violence

A growing body of research shows a high correlation between domestic violence and gambling disorder. Domestic abuse may actually lead to a gambling addiction and vice versa. Families of problem gamblers are more likely to experience domestic violence incidents which can threaten the foundations of families. This presentation will introduce the relationship between gambling disorder and domestic violence, what are the consequences and risk factors, and what is the right treatment for these cases.

  • Dr. Andri Andronikou, Scientific Director, Association for the Prevention and Handling of Family Violence

Youth Gambling: A review on the data and research on Adolescent Gambling

Gambling is a popular behaviour among adolescents, which according to research have been reported to exhibit high rates of pathological gambling. This session will review adolescent gambling behaviour and attitudes toward gambling, as well as predictors of problem gambling in youth.

    • Marc N. Potenza, MD, PhD, Professor of Psychiatry, Neuroscience and Child Study, Yale University School of Medicine, United States

Youth and Safer Gambling Practices

Research shows that early intervention and prevention strategies have proven to be a deterrent of future addiction amongst youth. Interventions can involve the family, school and community and can provide youth with those environmental and community factors, skills, and personal development necessary for. This session will provide an overview of prevention strategies in engaging young people and increasing participation in community projects in Cyprus and will introduce the innovative prevention programme “Young Cities”.

  • Prodromos Alambritis, Chairman, Youth Board of Cyprus, Cyprus

Loot boxes and beyond: The convergence of video games and gambling

In this presentation, the speaker will give an overview of the contemporary research literature on links between video game loot boxes and gambling, before briefly describing a convergence of video games and gambling that goes far beyond loot boxes.

  • David Zendle, Lecturer, University of York, UK

Closing Remarks